Interview with André Comte, REP Customer Services Manager
André Comte, according to you, which are the reasons why the customer should suscribe a maintenance contract?
« Customers will have at their disposal a competent maintenance department which guarantees an availability rate in excess of 98%. Unique technical skills for a quick return on investment. »
Optimum reliability We propose a schedule of annual technical inspections in the form of a checklist of maintenance works adapted to the machine, its service life and utilization.
| Reduced maintenance cost Productivity improvement, increased service life of the molding machine, many advantages,... while the annual maintenance costs are under 3% of the investment cost. |
Everything (and more!) taken care of by REP The REP service engineer will not only perform the maintenance works and provide the dimensional inspection report. Because he has a unique experience of our products, the customer may take advantage of his presence to have all his questions answered.
| Spare Parts at preferential rates At the end of the service visit, a list of spare parts to be replaced is handled out to the customer at preferential rates. The maintenance contract pays for itself very quickly! |
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