A Just-in-Time Service
Maintaining your presses, optimizing the performance of your operators and your presses, ensuring the success of your new operations and the transfer of your facilities: these are all requirements that demand a concrete solution, the key factor in the success of your projects.
To accomplish this, REP has a high-performance multi-site organization.
To what do we commit ourselves?
Dispatch of spare parts as soon as possible
85% of all parts are dispatched on the same day for orders placed before 10 a.m. 95% of all parts are dispatched to meet the deadlines imposed by the customer.
How things stand 
"To date, all over the world, a REP injection molding machine never shuts down due to an obsolete component missing.
We always propose replacement solutions or retrofits to allow for service continuity!"
Hervé Revel, Head of REP's Industrial and Technical Division
On-site ActionEngineer dispatched to the site within a time acceptable for the customer to restart production under the best possible conditions.
Troubleshooting
Telephone assistance in the customer's own language, provided by one of our technical assistance centres worldwide or direct on-site emergency assistance when required.
How do we proceed?
Large stocks of spare parts held in our centres worldwide for the repair of press generations installed within the last 40 years.
Over 70 multi-skilled engineers, worldwide trained to deal with a range of problems: mechanical, hydraulic, electronic or automatic process control.
Maintenance Contracts: A program of annual technical inspections is available to ensure optimum reliability and prevent potential faults.
7 volumes of comprehensive technical documentation: Installation, operation, maintenance, spare parts, options, software, tools and equipment in 5 languages. Available on hard copy or computer medium.
Training: Numerous and open-ended, standard or personalized, our training courses include all generations and all configurations.
Contact the Aftersales Department
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