• Customers'' satisfaction through our ability to listen, offer advice, provide assistance and innovate
• Daily quality control of our products and services acquired through the optimisation of our production equipment and our effective operational organization

• Enhanced staff skills and abilities and the engagement of all the company staff in accomplishing our goals.
• Continuous assessment of the effectiveness and efficiency of our quality management system.
   

Our certifications establish that our policy, practices, and procedures guarantee the quality of the products and services delivered to our customers while complying with environmental standards. 

Our customers can therefore rest assured that REP is organized to be responsive and efficient in fulfilling its primary objective: customer satisfaction. 

Catherine NGUYEN, Quality Manager